9 Comments Add your own

• 1. John  |  November 10th, 2008 at 7:52 pm

  I had Certainteed windows installed throughout my home 15 years ago. About a year ago I noticed air rushing in betwwen the sashes and the tilt in windows, even gets worse when the furnace comes on. I do not know what to do to correct the problem, but I must say that I am very unhappy with the windows. I choose the best windows with low E glass and hoped to never have an issue.

• 2. Don Goober  |  June 15th, 2009 at 11:33 am

  I have the double hung window. There appears to be too much space between the sliding window and the frame. Additionally it appears the metal guide has broken off the window and does not slide with it.

  The window is only three years old.

• 3. John S  |  September 20th, 2009 at 2:19 pm

  The builder installed the single hung windows. The house is now 14 years old and the windows need to be replaced 7 of the windows have lost their seal.

• 4. keith henson  |  October 23rd, 2009 at 7:25 am

  I HAD CERTAINTEED WINDOWS INSTALLED IN MY NEW HOME IN 2005 AND HAVE HAD NOTHING BUT PROBLEMS SINCE. AIR PENATRATES THE WINDOWS AND IF I PUT PLASTIC OVER THE WINDOW IN THE WINTER THE TEMPERATURE IN MY HOME GOES UP 15 DEGREES. HIGHLY UNSATISFIDE WITH CERTAINTEED.MANUFECTOR SAYS ITS MY PROBLEM.

• 5. James P  |  February 1st, 2010 at 3:58 am

  I am a builder in Ohio & have built dozens of homes in the past 7 years. Three years ago I built my own home one I planned on being in for along time. I have used several differant windows for new home construction & did extensive research before purchasing mine from Certainteed. I have never been more disappointed in my life with the performance of these windows!!!The air intrusion is incredible you would think that they were open!!! Certainteed sent a rep out & he had stated that it was not defective it was built per specifications & unfortunately was not covered by warranty. He went on to state that Certainteed has sold off the manufacturing portion of their window business & design/construction was out of their hands!!! I would not use or recommend Certainteed windows or any other product that they simply throw their name on to anyone. Very Disatisfied!

• 6. Barry J  |  May 8th, 2010 at 6:44 am

  Had Certainteed windows installed and the glass went bad with afilm over the window. There was a bad batch but would not replace the windows until the film appeared. Now they say labor warranty is expired and I hac=ve to replace the window glass myself or at my expense.

  Even two of the replacements have since gone bad.

• 7. John J  |  June 24th, 2010 at 4:29 pm

  Contractor recommmended Certainteed for a large addition I had built in 2007. I ended up with 13 windows on the west side of the addition. You can actually see the curtains move when it is windy! Had another contractor look at the windows, and after checking everything out, said it was the design of the window. It just sucks air in. I am so very disappointed in Certainteed, and now am in the process of having these replaced as I can “afford it.”

• 8. Joan Bello  |  July 7th, 2010 at 4:44 pm

  I just had 20 Certainteed windows installed in my home two days ago. It was a huge investment for me as I am a single person living on one pay check. Heating by oil in the Northeast is out of control so I decided to take out a loan and replace all the windows in the house.

  I wish I had read all these reviews beforehand because I certainly would have done more homework on the subject. The contractor I went with said he has been installing these windows for 25 years and he stands behind them 100%.

  What is freaking me out is that the top window slides down on its own leaving it wide open for summer bugs to get in. To prevent this from happening I have had to lock the windows….not what you want to do in the summertime and especially when you have just spent a good chunk of change for a good window.

  I hope this decision to go with Certainteed does not become the nightmare of my life!

• 9. RM  |  August 12th, 2010 at 6:56 am

  I have had the same “film” problems for years and have had Certainteed replace many windows, but now Certainteed has more or less stopped replacing them and I have to pay out of pocket despite the so-called “lifetime warranty.” I’d highly recommend avoiding their windows or anything it sells, since the company doesn’t stand behind its (defective) product.

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